Rugby Trade Directory

Future Ticketing powers return of English rugby fans

Over 1,000 English rugby fans will once again experience the thrill of live rugby when Jersey Reds play host to Nottingham Rugby in the Greene King IPA Championship on Saturday 24 April 2021.

Jersey Reds will be the first team in English rugby to play in front of supporters in 2021 in what is the first game in front of fans at Stade Santander International Stadium since February 2020. It follows a decision by the Government of Jersey to allow fans back into stadiums in a strictly controlled fashion.

The return of fans to the stadium has been assisted by Future Ticketing, whose powerful software solution has provided multiple safety and compliance tools to ensure strict social distancing and attendance rules are in force.

The Jersey Reds’ fan experience is operated through an API integration of the Jersey Reds website – managed by The Refinery – that enables members and season ticket holders to log into the website to claim their tickets, with all attendee information featured on a GDPR compliant dashboard.

On Saturday, customers’ tickets will be scanned at each entry point in real-time along with the customers' temperature, which will prompt additional attention should the customers' temperature be higher than 37 degrees Celsius.

Commenting, Sean Dunne, Operations Manager, Jersey Reds, said: “We have had to prepare carefully for this home game, and once we knew it would be possible for spectators to attend, Future Ticketing was able to work with our website partners in setting up a reliable system. This enabled supporters to book their tickets, while giving the club secure access to customers' contact details for track-and-trace purposes. We are excited and we can’t wait to have our fans back at the Stade."

Commenting, Liam Holton, CEO of Future Ticketing, said: "The safe return of fans to sport in the UK is another milestone on the journey towards normalising society. We are delighted to help enable the return of fans safely to watch in person their beloved Jersey Reds. Over the last year, our team worked really hard to add technology tools such as social distancing seating, temperature control scanning, strict capacity management and contact tracing to ensure fans could return to games in a safe and compliant manner. The team at Jersey Reds has diligently worked towards this day for a long time and this unerring commitment to their fans has been second to none. We look forward to this being the first of many games where fans can get back to the heart of the action.” 

Upcoming games at the Santander International Stadium include Jersey Reds facing Coventry Rugby on May 15th and Cornish Pirates on May 29th, where fans can continue to attend the stadium and experience live action in-person.

For more information on how Future Ticketing can help you with the safe return of fans to the stadium visit https://­future­tic­keting.­ie/ or email Ronan Burns on


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